Tenant Fees

As of June 1st 2019 the new ban on tenant fees comes into force. The Tenant Fees Act aims to restrict Letting Agents and Landlords from imposing excessive costs to tenants.

Tenant Fees Act 2019

This applies to all tenancy agreements dated 1st June 2019 on-wards. All existing tenancy agreements will be brought under the new laws as of June 1st 2020 Landlords / Letting Agents will not be able to charge for the following expenses under the new Tenant Fees Ban: –


Tenant Fees Act Cleaning costs – Unless hard evidence can be provided
Tenant Fees Ban Check out fees
Understanding Tenant Fees Referencing checks
Tenant Fees Guidance Guarantor and Admin Fees
Tenant Fees Guidance Medway Maximum of £50 for changes to existing contracts

Late payments can only be charged if in excess of 14 days, and then at only 3% more than the APR for each day the payment is late.

There are many sites where the legislation is explained in detail to assist tenants in receiving the correct guidance under the new Tenant Fees Ban. The overall goal is to reduce the fees imposed on tenants from the outset and throughout the tenancy. All Tenant fees must be clearly explained at the start of the tenancy, to each and every member on the tenancy agreement.

Landlord Guidance For Tenant Fees 2019

There are clear guide lines on what fees can be charged to the tenant by the Letting Agent / Landlord in association with The Tenant Fees Ban and new tenancy agreements 1st June onwards are: –


Tenancy Fee Ban SidcupDamages

Tenant Fee Ban Eltham Default of late payment

Tenancy Fee Ban Gravesend Default of contract rights

Tenant Fee Ban DartfordEarly Termination when instructed by the tenant

Tenancy Fee Ban Maidstone Refundable Holding Deposit – capped at 1 week’s rent

Tenant Fee Ban London Refundable Tenancy Deposit – capped at 5 weeks rent – Rents up to 50k are capped at 6 weeks rent thereafter

Tenant Fee Ban ChislehurstRent

Tenant Fee Ban KentUtility Payments

Help With TenancyLost Key Replacement

Any Landlord or Letting Agent that ignores the legislation imposed by the Tenant Fees Act will face penalties of up to £5,000. This will be increased to penalties of up to £30,000 for repeat offences and you may be liable to criminal charges. Take note and protect yourself by following the simple rules as stated above.

Local Property Inventory Newsflash!

Dear Customer's we hope you're well and following the Social Distancing Advice by the Uk Government. Due to the current Coronavirus situation, we have stopped our face to face customer meetings for Check In's, Check Out's and Inventory Services. We're are still conducting these services at the present time with Social Distancing being our main priority to protect our Client's and ourselves.

Prior arrangement must be made for the availability of the property keys. Key availability arrangements are required prior to any visits.

Our new Rules are as follows.

1. We will Not access or be present in a property with Agents, Landlord's Tenants for any of the services that we provide.

2. No face to face Contact.

3. Inspections will only be carried out at Vacant properties only.

If you require any further details about or services or require a callback, you can contact us using the contact us form.